Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sunquest Signs, Queensland, Australia.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Queensland, Australia.

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the

Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Sunquest Signs, accessible from https://sunquest.com.au/home

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to:

The type of mobile device You use

Your mobile device's unique ID

The IP address of Your mobile device

Your mobile operating system

The type of mobile Internet browser You use

Unique device identifiers and other diagnostic data

We may also collect information that Your browser sends whenever You visit Our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Types of Cookies We Use

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Purpose: These Cookies allow Us to remember choices You make when You use the Website to provide You with a more personal experience.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not function properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

To respond to enquiries and quote requests

To manage Your Account (if applicable)

For the performance of a contract for signage products or services You request or purchase

To contact You by email, phone, or SMS regarding Your enquiry, order, or related services

To provide You with information about services similar to those You have enquired about (unless You opt out)

To manage and improve customer service

For business transfers (e.g., merger, sale of business assets)

For analytics, service improvement, and marketing effectiveness

Sharing of Your Personal Data

We may share Your personal information:

With Service Providers who assist in operating our Website or business

With business partners where required to deliver services

In connection with business transfers

With Affiliates (if applicable)

With Your consent for any other purpose

We do not sell Your Personal Data.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your information may be processed at the Company’s operating offices and other locations where service providers are located. This may involve transferring data outside Queensland or Australia.

We will take all reasonably necessary steps to ensure Your data is treated securely and in accordance with this Privacy Policy.

Your Rights

You have the right to:

Request access to Your Personal Data

Request correction of inaccurate data

Request deletion of Your Personal Data

Withdraw consent where processing is based on consent

You may contact Us at any time to exercise these rights.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Legal Requirements

The Company may disclose Your Personal Data where required to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate wrongdoing

Protect the personal safety of users or the public

Protect against legal liability

Security of Your Personal Data

We use commercially reasonable measures to protect Your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If You believe a child has provided Us with Personal Data, please contact Us so we can remove it.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage You to review their Privacy Policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

If you’d like, I can also tailor this specifically for:

📦 Online ordering & payments

📍 Local signage installation services

📸 Collection of customer artwork/logos

🇦🇺 Full Australian Privacy Act–aligned wording (more formal legal version)

Want to know more?

Get in touch with us today to discuss your signage solutions.